Cookie Policy
This Cookie Policy explains how cookies and similar technologies are used on the ImmersiON website. By browsing, booking a session, or interacting with our VR content, you agree to the use of these technologies as outlined below.
ABOUT COOKIES
Cookies are small text files placed on your device by your web browser at the request of a website. They allow us to recognize your device, remember your preferences, and deliver a smoother and more personalized VR booking and browsing experience. In addition to cookies, we may use local storage, tracking pixels, tags, and device identifiers for similar purposes.
WHAT INFORMATION COOKIES MAY COLLECT
Depending on their type, cookies may collect browser or device identifiers, device capabilities, session information such as login status or reservation details, preference settings like language, theme, or location, usage data including pages visited, navigation flows, load times, and error reports, as well as interaction data from community features, booking systems, and promotional offers. This information is generally aggregated or pseudonymized and is used to enhance, secure, and improve your overall experience.
CATEGORIES OF COOKIES WE USE
Strictly necessary cookies enable essential site functions, including account access, VR room booking, payment processing, fraud prevention, and content delivery. Performance and analytics cookies measure site performance, speed, and stability, helping us optimize user experience across devices. Functionality cookies store your choices—such as preferred VR room type, session time, or display settings—so that your next visit is seamless. Marketing and promotional cookies help us present offers, discounts, and new VR experiences tailored to your interests while reducing repeated messages. Security cookies detect suspicious activity, protect user accounts, and maintain a safe booking environment. Third-party cookies may be set by partners offering integrated services like payment gateways, analytics platforms, video demos, or customer support chat systems.
HOW WE USE COOKIES
We use cookies to operate and secure core features, keep you signed in, improve navigation, personalize VR content recommendations, manage booking workflows, track promotional engagement, and ensure smooth integration with third-party services.
COOKIE DURATION
Session cookies expire when you close your browser, while persistent cookies remain to remember your settings and bookings for future visits. You can delete both types at any time using your browser settings.
MANAGING COOKIES
Most browsers let you view stored cookies, delete specific or all cookies, block cookies from certain sources, block all cookies, or receive alerts before a cookie is set. Disabling certain cookies may affect booking processes, payment completion, or personalized VR session recommendations.
LOCAL STORAGE AND SIMILAR TOOLS
We may use local storage to save non-sensitive preferences such as interface layout, VR room type filters, or notification settings. You can clear this data via your browser’s privacy controls.
DATA ASSOCIATION
Cookies generally store identifiers and settings rather than personal details. When linked to your ImmersiON account, they may be associated with your booking history and preferences to provide secure, personalized functionality.
ACCESSIBILITY AND YOUNGER USERS
For younger guests and users requiring accessibility support, we limit certain cookies and minimize data collection to ensure a safe and inclusive environment.
CHANGES TO THIS POLICY
We may update this Cookie Policy to reflect new features, technologies, or changes in our cookie practices. Updates will take effect once posted on this page.
CONTACT
If you have questions about cookies and similar technologies on the ImmersiON website, please contact us through our support section.